
Shop policies and returns
If for some reason, I receive a 'return to sender' package back to my studio, I am happy to re-send the package but I will charge the customer a new shipping fee. If you'd like a refund instead, please be aware that refunds are made of the original cost, minus the shipping fee and a $40 handling and restocking fee.
Your order can be cancelled up to 48 hours after purchasing, via email. Cancelled orders 48 hours after purchasing that have not already been shipped, will incur a $40 handling and restocking fee. Please cancel your order by emailing hello@kunang-sutra-agung.com with your order number.
Please shop mindfully. Due to how delicate fine art is, once you receive item from my shop I do not accept refunds. If you have any problems with you order, please contact me and I'll be more than happy to work something out with you.